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How To Build A Dashboard In ServiceNow

Luigi Iacobellis 0

ServiceNow dashboards are interfaces that can be used to display reports, analytics, and other widgets on a single screen. ServiceNow dashboards can be customized to display information that is relevant to specific users (for example IT help desk agents) or to monitor key performance metrics (i.e. compliance with defined service levels). ServiceNow Dashboards can also display multiple layers of information on different tabs. ServiceNow dashboard tabs operate just like web browser tabs in that you only need to open the dashboard once and can simply click into different tabs to access different content. There are also multiple ServiceNow dashboard widgets available for use that can help display information succinctly and users can also implement interactive filters to easily filter data. ServiceNow dashboard interactive filters allow users to leverage reports, charts, lists and more that are published on a dashboard to filter other widgets featured on that same dashboard. Creating a dashboard in ServiceNow is rather straightforward however, adding reports, widgets and more to the ServiceNow dashboard can be quite complicated. The tutorial below provides step-by-step instructions outlining how to create a dashboard in ServiceNow.

How To Setup A Dashboard In ServiceNow

The ServiceNow tutorial below will demonstrate in detail how to create a dashboard in ServiceNow. The timeline below outlines the various topics covered and the timestamps with the video. To navigate to the specific part of the video, simply click the timestamp.

  • 2:00 – How to build a dashboard in ServiceNow
  • 3:54 – How to add reports to a dashboard in ServiceNow
  • 7:15 – How to change the layout of a ServiceNow dashboard
  • 10:46 – How to configure the layout of a report widget ServiceNow
  • 12:20 – How to setup ServiceNow dashboard interactive filter
  • 15:09 – How to use ServiceNow dashboard iFrame
  • 17:51 – How to add tabs to a ServiceNow dashboard
  • 20:20 – How to share a ServiceNow dashboard
  • 24:16 – How to share a report in ServiceNow

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